Privacy Policy

1. About This Policy

Manly Lawyers Pty Limited (ACN 694 215 337) ("we", "us", "our") is committed to protecting the privacy of individuals who interact with us. This Privacy Policy explains how we collect, use, hold, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (manlylawyers.com) or engaging our legal services, you consent to the practices described in this policy.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Your name, email address, and phone number (when you contact us or submit an enquiry)
• Details of your legal matter (as provided by you)
• Information required to provide legal services, including identification documents
• Payment and billing information
• Technical information such as your IP address, browser type, and pages visited on our website

We only collect personal information that is reasonably necessary for one or more of our functions or activities.

3. How We Collect Personal Information

We collect personal information:

• Directly from you, when you fill in our contact form, call us, or email us
• When you engage us to provide legal services
• From third parties (such as courts, government agencies, or other parties to your matter) where necessary and permitted by law
• Automatically via cookies and analytics tools when you visit our website

4. How We Use Your Personal Information

We use your personal information to:

• Respond to your enquiries and provide legal advice and representation
• Manage our client relationship and legal files
• Comply with our legal and professional obligations (including anti-money laundering and trust accounting requirements)
• Send you updates relevant to your matter
• Improve our website and services
• Send occasional service-related communications (you may opt out at any time)

We will not use your personal information for purposes other than those described above without your consent, unless required or permitted by law.

5. Disclosure of Personal Information

We may disclose your personal information to:

• Courts, tribunals, and government agencies as required by your matter or by law
• Barristers, experts, and other parties engaged in connection with your matter
• Our technology service providers (email, file storage, website hosting) under confidentiality obligations
• Our insurers and professional indemnity insurers
• Regulatory bodies (such as the NSW Law Society) where required

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our files are stored securely and access is restricted to authorised personnel.

When personal information is no longer needed for the purpose for which it was collected, and we are not required by law to retain it, we will take reasonable steps to destroy or de-identify it.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your experience and to analyse how the site is used. You can configure your browser to refuse cookies, but some features of the site may not function correctly if you do so.

We do not use cookies to identify you personally unless you have provided your details to us directly.

8. Accessing and Correcting Your Information

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to ask us to correct any inaccuracies. To make a request, please contact us using the details below.

We will respond to access requests within a reasonable time and at no charge unless the request is complex or unreasonably burdensome. We may need to verify your identity before granting access.

9. Complaints

If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles, please contact us in writing at the address below. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review it periodically.

11. Contact Us

For privacy-related enquiries, please contact: